How does one enhance the beauty of the Indian Ocean, the finest in luxury accommodations and a premier accompaniment of pampering spa, recreation and culinary services? On April 1, Horst Schulze of The Ritz-Carlton fame and founder and Chairman of The West Paces Hotel Group will assume management responsibilities for The Ritz-Carlton, Bali Resort & Spa. These duties will be conducted through The West Paces Hotel Group's joint venture, The West Paces Hotel Group Asia.
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The award-winning property will reemerge as Ayana Resort and Spa, showcasing the unparalleled service philosophies of The West Paces Hotel Group Asia along with several new enhancements.
Former president, COO and founding member of The Ritz-Carlton Company, Horst Schulze is revered throughout the hospitality industry for establishing world-renowned service quality standards. The management contract for Ayana Resort and Spa was awarded to Schulze and his team of hospitality industry veterans by Rudy Suliawan, managing partner of PT. Karang Mas Sejahtera (KMS), owner of the exclusive property.
"I have known Horst Schulze since he was COO of The Ritz-Carlton Hotel Company and a part of the opening team for our hotel, The Ritz-Carlton, Bali Resort & Spa, We share a vision of elevating standards in the hospitality industry," said Suliawan. "The entire team welcomes Mr. Schulze back for the hotel's rebirth as Ayana Resort and Spa."
"Ayana is the Sanskrit word for 'place of refuge,' and it truly defines what we will create here," adds Suliawan. "Ayana Resort and Spa will be the premier luxury destination in Bali, and possibly the world, offering a sophisticated market of discerning global travelers the best of life's luxuries within the acclaimed five-star resort."
"Rudy Suliawan is a true visionary, and has created one of the finest resorts in the world. Ayana Resort and Spa will offer the kind of personalized services and cultural experiences that the world's most sophisticated luxury travelers are seeking," says Schulze.
"We will raise the bar of excellence, redefining the service standards at Ayana with our trademark Quality Services Program and drawing upon the extraordinary Balinese culture to create a destination for those who seek to immerse themselves in one of the world's most breathtaking settings," adds Schulze.